Contact
On the Student Portal, you can find answers to most questions about your studies and student life. However, sometimes you may want to get in touch with us to ask a question. Depending on what you want to ask, there are different ways to get in touch.
Questions about your current course - Canvas
If you have questions regarding the content of a course you are currently taking (such as course materials, instructions, assignments, or feedback), you should contact your teacher through the course room in Canvas.
Questions about your programme
If you are enrolled in a programme, you can find contact methods on the programme's page on the Student Portal:
- Visit My page for a direct link to your programme's page.
- Search the Student Portal for the programme.
The administration of your studies
If you need assistance with practical matters related to your studies, such as registering for a course, certificates, or collecting exam papers, contact your study administrator. If you want help planning your studies or exploring future career options, contact your academic advisor. Contact information is available on your "home department's" page:
- Visit My page for a direct link to your department's page.
- Search the Student Portal for the department.
Official documents
Written communication with the University of Gothenburg, both via contact forms, email, and mail, are official documents and since we are a government agency. An official document is public unless it is considered to be classified.
How we handle your personal data
The University of Gothenburg is responsible for all processing of personal data that takes place as part of the University's day-to-day activities. The University safeguards all information entrusted to us.
Read more about how we process personal data, how to contact our data protection officer, and exercise your rights in relation to the University on the page Processing personal data on gu.se.
Other questions about your studies and student life
If you are unsure whom to contact, Servicecenter can assist you in finding the right information or person. They provide service and support to all students at the University of Gothenburg. You can ask your question by visiting a Servicecenter, via a contact form, email, or phone.
Contact Servicecenter:
- Contact form on the Student Portal
- Email: servicecenter@gu.se
- Phone: 031-786 6500
- Information about locations, opening hours, and phone hours are available on Servicecenter's informationpage.
Questions about life in Sweden
Welcome Services offers information and assistance to international researchers, faculty, staff, and students in matters concerning the arrival to and their stay at the University of Gothenburg.
Search for staff
If you want to find contact information for a staff member at the University of Gothenburg, you can search through the University's staff directory at gu.se.
Purchase branded merchandise
You can purchase various items, including clothing, bags, and water bottles with the university's logo. In the University of Gothenburg's webshop, you can find our full range of branded merchandise, and at Servicecenter, you can find display items as well as selected products for sale.
University of Gothenburg's Webshop
Questions about the Student Portal
If you have any questions or feedback regarding the Student Portal, you can contact the web editorial team at the University of Gothenburg.
Contact the editorial team: